McDonalds Germany: Enhanced O2C data exchange with e-Invoicing and migration to IBM-SAP platform, reducing cycle by 70%.
Overview
McDonald's is the world's largest chain of burger fast food restaurants, serving in around 119 countries. This particular project was aimed for McDonalds Germany along with its local trading partner Mercoline responsible for processing all O2C data exchange. McDonalds Germany Inc, headquartered in Munich, operates with approximately 1240 restaurants out of which nearly 1100 are connected via remote data transmission to head office.
Business Objective
- To enable digital data exchange of financial documents like Purchase Order, Invoice, Credit Memo through B2B gateways.
- e-Invoicing to reduce Day Sales Outstanding so that realtime data exchange can happen
- Consult the client on migrating from the legacy EDI systems to IBM unified platform powered by SAP
- Mediate between McDonalds, Mercoline and IBM Stakeholders to execute the project within 5 months of timeline
Solution
- Conducted Stakeholder Interviews to understand the legacy systems and associated challenges.
- Created detailed As-Is process charting of all Order to Cash processes on Websphere Business
Modeler
- Carried out a detailed gap gap analysis on the documents being exchanged and the delay
touchpoints like mismatch of invoicing nomenclatures due to multiple old billing feeds.
- Assessed the cost of development for custom data field exchange at IBM Opengateway
- Assessed the impact of sun setting legacy billing systems on the ERP and existing reusable
enterprise service hub exchange format.
- Spearheaded the entire Order to Cash Transformation through new B2B enablement.
Business Value
- Reduced the O2C cycle by 70%
- Improved day sales outstanding