Overview of Technology
Oracle Commerce Cloud, developed by Gravity, is a robust and scalable platform designed to empower service companies in the digital age. It offers a fast, stable, and flexible solution for creating engaging, personalized storefronts, driving conversions, and fostering customer loyalty. As a part of the Oracle CX suite, it enables businesses to adapt swiftly to evolving market conditions and deliver exceptional e-commerce experiences.
Key Features of Oracle Commerce Cloud
Visually Stunning Storefront
Create and manage visually appealing and user-friendly digital storefronts that engage and delight customers.
Robust Product Catalog
Easily showcase and manage service offerings with a well-organized product catalog, making services compelling and accessible.
Seamless Checkout Process
Streamline the checkout process to enhance customer satisfaction with multiple payment options for added convenience.
Mobile Commerce
Capture the growing mobile market with mobile-responsive designs that reach customers wherever they are.
Integration Capabilities
Seamlessly integrate with other Oracle applications like CRM and ERP, enabling end-to-end business process automation.
Personalization and AI
Leverage AI-driven personalization to enhance search, product recommendations, content, pricing, and promotions for tailored customer experiences.
Headless Architecture
Utilize Oracle Commerce Cloud for headless architecture, offering faster time-to-market and reduced downtime.
Scalability and Stability
Built on powerful SaaS architecture, ensuring seamless scalability to meet growing business demands.
Why Choose Gravity
Expert Implementation
Gravity specializes in implementing Oracle Commerce Cloud, optimizing online operations, and delivering personalized experiences.
Tailored Solutions
We work closely with clients to address specific business needs through customized system configuration and integration.
Training and Support
Gravity provides thorough training and ongoing support, ensuring businesses fully utilize Oracle Commerce Cloud to enhance their online presence and drive conversions.
Customer-Centric Approach
Committed to excellence, Gravity focuses on understanding client needs and delivering solutions that exceed expectations.
Proven Industry Experience
With over 10 years of experience, Gravity has successfully implemented more than 300 projects across various industries, including retail, telecom, and finance.
End-to-End Service
Gravity offers a full range of services from consulting to implementation and post-launch support, ensuring a seamless experience throughout the project lifecycle.
Our Expertise with Oracle Commerce Cloud
Omnichannel Experiences
Deliver connected experiences across web, mobile, stores, social, and more, offering true omnichannel convenience.
Get to Market Fast
Utilize pre-integrated features and drag-and-drop tools for rapid deployment, allowing business users to build and optimize experiences without coding.
Reduce Technical Debt
Benefit from a fully integrated application hosted in Oracle Cloud, reducing costs and streamlining operations with an all-in-one solution.
Unify Sales Channels
Manage direct-to-consumer and wholesale buying experiences on a single platform, facilitating faster data exchange with open APIs and Oracle connectors.
Success Stories of Oracle Commerce Cloud
Best Buy
Best Buy utilized Oracle Commerce Cloud to enhance their omnichannel strategy, integrating web, mobile, and in-store experiences for seamless customer interactions.
Hilton Hotels
Hilton Hotels leveraged Oracle Commerce Cloud to streamline their service offerings and improve customer engagement through personalized digital storefronts.
Nike
Nike implemented Oracle Commerce Cloud to support both B2C and B2B commerce models, optimizing catalog management and guided search for better customer experiences.
Delta Airlines
Delta Airlines adopted Oracle Commerce Cloud to integrate with their existing CRM and ERP systems, automating processes and improving overall efficiency.
T-Mobile
T-Mobile used Oracle Commerce Cloud's headless architecture to speed up their time-to-market, allowing rapid deployment of new features and updates.
PepsiCo
PepsiCo engaged Gravity for Oracle Commerce Cloud implementation, resulting in improved online presence and increased sales through personalized, AI-driven experiences.
FAQs
What businesses benefit from Oracle Commerce Cloud?
Oracle Commerce Cloud is ideal for service companies, retailers, and enterprises looking for scalable and flexible e-commerce solutions.
How does it support omnichannel commerce?
It delivers connected experiences across multiple channels like web, mobile, and stores, ensuring a seamless customer journey.
Can it integrate with other Oracle applications?
Yes, Oracle Commerce Cloud integrates seamlessly with other Oracle applications like CRM and ERP for comprehensive business process automation.
What are the advantages of headless architecture?
Headless architecture allows faster time-to-market, reduced downtime, and greater flexibility in managing customer experiences.
How does it enhance personalization?
Oracle Commerce Cloud uses AI-driven personalization to optimize search, recommendations, pricing, and promotions, tailoring the shopping experience for each customer.
What support does Gravity offer?
Gravity provides end-to-end support, including implementation, training, and continuous optimization, ensuring successful deployment and operation of Oracle Commerce Cloud.