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Eye on the Future

August 11, 2024

AI in Supply Chains and Logistics

Eye on the future
Artificial intelligence (AI) has become a transformative force in many industries, including logistics and supply chain management. With its ability to unlock new workflows, accelerate processes, and handle vast amounts of data, AI holds immense potential for revolutionizing these fields. This article explores the capabilities and limitations of AI in supply chains and logistics, highlighting its impact on efficiency, risk management, visibility, sustainability, and application development.


The Predictive Power of AI in Supply Chains and Logistics

One of AI's key strengths in supply chain management is its predictive capability. AI excels at making predictions based on large datasets, optimizing various aspects of the supply chain. Peter Swartz, Co-Founder and Chief Science Officer of Altana AI, emphasizes that AI's strength lies in processing vast amounts of data, leading to deeper understanding and actionable insights, thus simplifying complex tasks.


However, AI's predictive power is not without limitations. Yossi Sheffi, Director of MIT’s Center for Transportation and Logistics, notes that AI requires extensive datasets to make accurate predictions and struggles with rare or unprecedented events, such as pandemics, which lack sufficient historical data for training algorithms. Despite these challenges, AI remains crucial for predicting and managing frequent disruptions in supply chains, including supplier delays and transportation bottlenecks.



Efficiency and New Capabilities for Supply Chain AI

Beyond predictions, AI significantly boosts efficiency and unlocks new capabilities in global trade. AI systems provide a comprehensive view of the global trade network, allowing businesses to focus on critical elements of their supply chains and achieve substantial efficiency gains. Peter Swartz explains that AI can offer efficiency gains of 30 to 50 percent on existing processes and, in some cases, make operations 10 times faster.


AI also enables the creation of new capacities in global trade management by integrating siloed data and systems into a unified operating picture. This integration enhances decision-making and collaboration across different tiers of the supply chain, facilitating the proactive identification and resolution of potential issues and improving resilience and efficiency.



Real-World Applications of AI in Supply Chains

AI-driven digital twins and predictive modeling are revolutionizing port operations. Krishnan Srinivasan, Chief Data Officer at Maersk, highlights that digital twins allow port operators to simulate various scenarios, such as congestion or strikes, and optimize their responses in real-time, reducing planning time and enhancing operational efficiency.

AI also provides end-to-end visibility for customers, enabling businesses to track shipments in real-time, anticipate potential disruptions, and take proactive measures to mitigate them. This transparency improves customer satisfaction and enhances overall supply chain reliability.



The Human Connection

Despite significant advancements, the role of humans remains crucial in supply chain management. AI systems assist humans rather than replace them. Humans excel at identifying structural changes and making decisions based on incomplete or unforeseen data, tasks that AI struggles with. Successful AI implementation requires human oversight to ensure accuracy and reliability.


Krishnan Srinivasan emphasizes the importance of having a "human in the loop" to verify AI-generated data and ensure it aligns with real-world conditions. This synergy between humans and AI enhances decision-making and ensures alignment with ethical standards.



Key Trends in Supply Chain and Logistics for 2024

1. Generative AI in Logistics


Generative AI is revolutionizing logistics by optimizing demand forecasting, supply chain networks, and product design. Companies like SingPost and DHL are leveraging this technology to enhance efficiency and reduce costs. Generative AI can analyze vast amounts of data to predict demand more accurately, optimize routes and network designs, and even assist in product development by analyzing consumer trends and feedback​ (Alcott Global)​​ (KPMG)​.


2. Big Data for Risk Management


Big data analytics are being used to proactively manage supply chain risks. By assessing supplier performance, monitoring shipments in real-time, predicting equipment failures, and forecasting demand accurately, companies can mitigate risks and ensure smoother operations. The use of big data allows for the identification of potential issues before they become critical problems, enhancing the overall resiliency of the supply chain​ (Alcott Global)​​ (KPMG)​.


3. IoT for Supply Chain Visibility


The Internet of Things (IoT) is enhancing supply chain visibility by providing real-time tracking of goods, monitoring their condition, and automating tasks to improve efficiency and decision-making. IoT devices can transmit data about the location, temperature, and status of goods, allowing companies to monitor their supply chains closely and react quickly to any issues​ (Alcott Global)​​ (Home)​.


4. Sustainability Initiatives


Sustainability is gaining importance in logistics and supply chain management due to environmental concerns, regulatory pressures, cost savings, and increasing customer demand for eco-friendly practices. Companies are prioritizing the collection and reporting of Scope 3 emissions data, which includes emissions incurred throughout the entire value chain. AI and digital platforms are playing a vital role in managing and reducing these emissions, helping companies meet their sustainability goals​ (Alcott Global)​​ (KPMG)​.


5. Low-Code Platforms


Low-code platforms are streamlining application development in supply chain management, enabling faster problem-solving and collaboration between business users and IT professionals. These platforms facilitate the modernization of legacy systems, automation of processes, and integration of disconnected systems, leading to more agile and adaptable supply chains​ (Alcott Global)​​ (KPMG)​.



Conclusion

The integration of AI into supply chain and logistics is paving the way for a more efficient, resilient, and sustainable future. By embracing these technologies, companies can achieve greater transparency, optimize operations, and meet the evolving demands of the global market.


For more detailed insights, you can explore the full articles from:


  • Maersk: Eye on the future - AI in supply chains and logistics
  • Alcott Global: Top Logistics & Supply Chain Trends to Watch in 2024
  • KPMG: Supply Chain Trends 2024