Online claims system migration from .NET to J2EE, reducing processing time from 6 to 3 days.
Overview
Statefarm is the largest insurer of individual life policies in the United States of America.
Business Objective
- To create an online claims mechanism for customers and field agents
- To migrate platform from .net to J2EE
Solution
- Developed the process blueprint of the claims module
- Developed the agent facing claims process on IBM Websphere portal using IBM RAD
Business Value
Digital transformation of the manual claims form filling process to online claim management, elevating the customer experience and efficiency of the field agents by reducing the average processing time from 6 days to 3 days