SAP Emarsys Customer Engagement Professional Services by Gravity :
1. Emarsys Starter Package
- Kick-off workshop with strategic consulting.
- SAP Emarsys account setup with key configuration parameters.
- Implementation of data strategy.
- GDPR compliant opt-in/opt-out processes.
- Automated welcome program creation.
- Customized responsive VCE email templates.
- Personal training for marketing teams.
2. Integration of Data and Content
- Seamless integration of SAP Emarsys with CRM, ERP, or online store systems.
- Streamlining data exchange processes.
- Maximizing existing data for campaigns and automated processes.
3. End-to-End Solution for Multi-Channel Campaigns
- Full-service package for Emarsys newsletter or lifecycle campaigns.
- Personalization and user-specific content aligned with goals.
- Multi-channel marketing automation across web, email, social media, SMS, telephone, and print.
4. Emarsys Template Service
- Custom design and programming of SAP Emarsys VCE email templates.
- Modular, responsive, block-based universal templates.
- Tailored to campaign production processes.
- Thorough testing on relevant email clients.
- Training for employees, including insider tips and tricks.
Add-Ons for SAP Emarsys Customer Engagement Platform
1. Permission Manager
- Manages contacts and opt-in processes securely.
- Central hub connecting forms, Emarsys, and other systems.
- Enables double opt-in automations compliant with GDPR.
- Integrates confirmation and unsubscribe pages.
2. SAP-Emarsys Connector
- Seamlessly integrates SAP Sales Cloud and Emarsys Marketing Platform.
- End-to-end marketing automation solution, making Emarsys the lead generation and nurturing platform for SAP
- Sales Cloud (C4C).
3. SAP Emarsys Training, Support & Consulting
- Expert assistance on deliverability, contact acquisition, and more.
- Implementation of automated mailings and tactics.
- Emarsys user training.
- Newsletter analysis and best practices advice.
- Premium support for Emarsys users.
How Can We Help You ?
Gravity’s team of experts is available for assistance with Emarsys marketing platform email and cross-channel activities, providing expert advice, training, and ongoing support.
SAP Emarsys Customer Engagement Platform Feature List
Accelerate sales cycles, improve closure rates, and increase customer lifetime value through aligned customer engagement across touchpoints.